The Sands Torquay

My husband and I stayed in your hotel twice in two month. This hotel is absolutely beautiful. The rooms are beautiful and the pool is just gorgeous with a wonderful gym. The staff are so friendly. The food is first class. The breakfast is served to your table it was absolutely beautiful. The staff on the reception are just amazing.The from Canada was outstanding. Sorry I forgot her name she was most thoughtful. We can't wait for our next stay in your beautiful hotel.

This was a lovely place to stay and we are very excited to come. It was the comfiest bed ever! The parking was amazing, as we were able to get a park only a couple steps away from the entrance. The TV came equipped with Netflix and other services (however need personal login). Shower didn’t have amazing pressure, and the balcony was a bit dirty, but everything else was incredible. I would highly recommend. Thanks for our wonderful stay here

I made my booking more than month ago with a special note that I have my dog travelling with me. They accepted my booking, deducted money from my account and now just one day before the holiday they informed they can't provide a room for the nights I booked in since there's no pet friendly rooms available. Asking me to change all my plans to fix their mistakes by coming in a different day that they can accommodate me. Leaving me no time to even book a different place. Their justification is I booked a wrong room. So it took more than a month for them to validate my booking and inform me I booked a wrong room. Options given to me was that I have to stay in one room first night and then move to a different room second night. Wonder is that the best option they can provide by ruining my family holiday plans for Christmas. Since it's already ruined my Christmas plans I asked for a refund. It even takes even 2-3 days for refund to be available in my account. This is really unacceptable.

The Sands Torquay boasts excellent facilities and accommodating staff. The check-in process was seamless, the rooms were not only comfortable but impressively clean with great amenities. One of the highlights of our stay was the fantastic golf course, which provided hours of enjoyment. The staff at the pro shop were not only friendly but also incredibly helpful, ensuring that our golfing experience was top-notch. We wholeheartedly enjoyed our time at The Sands, and we're eagerly looking forward to staying here again in the near future.

Thank you Sands Resort for the lovely spacious suite overlooking the golf course and the complimentary bottle of wine for our 20 years Anniversary, we had a wonderful stay all the staff were so friendly. Now that we know you have pet friendly rooms we will definitely be back with our fur baby. Cheers for making us feel at home. Michael & Simone Dudij.